Sent two e-mails and never heard back. I am disappointed, as this is my favorite brand. Finally, I called a 1-800 number who said I had to call a 1-888 number. I asked if the eye shadows are gluten free.
"What is the name of the product?"
"Um...eye shadow."
"Bobbi Brown eye shadows contain soy."
"Fine, but I'm calling to find out about gluten. Do they contain gluten?"
"Our data base returns answers based on allergens. Soy is the only allergen in our eye shadows."
"Then it's confirmed: There is no gluten in your eye shadows."
"There is soy."
And on and on with each product at each company.
As you can tell, this is frustrating and overwhelming me this week.
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