Another response

This one is formatted in a "well there's good news and bad news" format.

On Mon, 4/25/11, customerservice@alexiafoods.com wrote:

From: customerservice@alexiafoods.com
Subject: Consumer Affairs Email Response (Case#: 60093965)
To: sarahjimmarcy@yahoo.com
Date: Monday, April 25, 2011, 9:35 AM

Dear Ms. McNeal,

Thank you for your email concerning our Alexia products.

We are pleased to tell you that our potato products are gluten free. However, due to an expansion in our production, we now employ a facility where products containing wheat are also produced. While our products are produced on dedicated lines, our packaging will carry the following advisory:

Produced in a facility that may manufacture other items containing wheat or tree nuts (pine nuts)

Understanding the concerns that many gluten sensitive consumers have with cross-contamination, great precautions are taken to effectively clean the equipment in between production runs in accordance with organic and kosher guidelines. We can not, however, guarantee that there will not be trace cross-contamination.

As products are produced in the new facility the Gluten Free statement on the package will be removed. If you find any packages that have the Gluten Free statement, they were produced at the time the facility was indeed gluten free.

I hope that this information is helpful to you in determining whether or not our products are appropriate for your needs.

Sincerely,



Heather
Consumer Affairs Representative
Alexia Foods
Case: 60093965

1-866-484-8676
www.alexiafoods.com